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Frequently asked questions

How long will it take to receive my order?

We usually process orders within 1-2 working days. Delivery typically takes 2–3 working days depending on your location. You'll receive a tracking link once your order is shipped.

Do you offer Cash on Delivery (COD)?

Yes, we do offer cash on delivery. We just ask for a ₹100 advance payment upfront, and then you can pay the remaining amount when your order arrives

Can I return a product if I don't like it?

We accept returns only in case of damaged, defective, or incorrect products. You must contact us within 5 days of delivery with proof (photo/video) to request a return or refund. Make sure to make a video of unboxing as well.

How do I track my order?

Once your order is shipped, we'll send you a tracking link via WhatsApp, SMS, or email. You can use it to follow your shipment in real time.

What should I do if I receive a damaged or wrong product?

Please contact us within 7 days of receiving the order and share a clear photo or video of the issue. We'll resolve it by offering a replacement or refund as per our policy.

Do you ship across India?

Yes, we ship to most cities and towns in India. If your pin code is not serviceable, we'll notify you and issue a full refund.